Juststrand Privacy Policy

Effective Date: September 1, 2026

At Juststrand, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Juststrand collects, uses, stores, shares, and protects your information when you visit our website, place an order, personalize a product, contact us, subscribe to marketing communications, or otherwise interact with our online store.

By using Juststrand.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Juststrand, we may collect the following categories of information.

Contact Information

This may include:

• First and last name

• Email address

• Telephone number

• Billing address

• Shipping address

Order Information

When you make a purchase, we may collect information relating to your order, including:

• Products purchased

• Order number

• Product selections

• Size and color selections

• Shipping information

• Billing information

• Order history

• Transaction information

Personalization Information

Because Juststrand specializes in personalized products, we may collect information that you voluntarily provide when customizing an item, including:

• Names

• Initials

• Dates

• Birth dates

• Anniversary dates

• Personal messages

• Quotes

• Relationships or family titles

• Photos and images

• Pet names or images

• Custom artwork

• Uploaded files

• Personalized design selections

• Other information submitted for the purpose of creating your customized product

Please only upload photos, images, names, or other personal information that you have permission to use.

Payment Information

Payments are processed through Shopify and/or authorized third-party payment processors.

Juststrand generally does not directly store complete credit-card numbers or other complete payment-card credentials.

Payment processors may collect information such as your:

• Cardholder name

• Billing address

• Payment-card information

• Transaction information

• Payment authorization information

Their handling of your payment information is subject to their own privacy and security practices.

Website and Device Information

When you visit Juststrand.com, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Products viewed

• Referring website

• Approximate location derived from IP address

• Date and time of visits

• Shopping-cart activity

• Website interactions

• Cookie and tracking information

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Create personalized products

• Process payments

• Arrange shipping and delivery

• Communicate about your order

• Provide customer service

• Process refunds or replacements

• Investigate lost, damaged, or incorrect orders

• Prevent fraudulent transactions

• Improve our website and products

• Understand how customers use our website

• Personalize the shopping experience

• Measure advertising and marketing performance

• Send marketing communications where permitted

• Maintain our business records

• Protect our legal rights

• Comply with applicable laws and legal obligations

3. Customer Photos and Personalization Content

Because many Juststrand products are customized, customers may upload photos, artwork, names, messages, dates, and other personalized information.

We use this information primarily to:

• Generate product previews

• Produce customized products

• Fulfill your order

• Communicate with fulfillment partners

• Provide customer support

• Resolve product-quality issues

Your personalization information may need to be shared with the company that manufactures or fulfills your product.

For example, if your customized order is produced by one of our print-on-demand or manufacturing partners, the information necessary to produce the product may be transmitted to that partner.

We do not claim ownership of photographs or other original content you upload for personalization purposes.

By submitting content, you confirm that you have the right or permission necessary to use and submit that content for production of your order.

4. Shopify

Our online store is hosted and supported by Shopify.

Shopify provides the ecommerce technology that allows us to display products, accept orders, manage transactions, and operate our online store.

When you interact with our store, Shopify may process information relating to your browsing activity, purchases, account, device, payments, and interactions with our store.

Shopify processes information according to its own privacy policies and applicable agreements with merchants.

5. How We Share Information

We may share personal information with service providers when reasonably necessary to operate Juststrand and fulfill customer orders.

These providers may include:

• Shopify

• Payment processors

• Print-on-demand suppliers

• Product manufacturers

• Personalization providers

• Shipping carriers

• Warehouses and fulfillment providers

• Email service providers

• Customer-service platforms

• Website-hosting providers

• Analytics providers

• Advertising platforms

• Fraud-prevention providers

• Information-technology providers

• Professional advisers where necessary

These businesses may receive only the information reasonably necessary to perform services for us, subject to their respective agreements and legal obligations.

For example, a fulfillment partner may receive your name, shipping address, product selection, photograph, and personalization instructions so that it can manufacture and deliver your customized product.

6. Advertising, Analytics, and Targeted Advertising

We may use advertising and analytics technologies to understand website performance, measure advertising campaigns, and present relevant advertising.

Depending on the services enabled on our website, these technologies may include services provided by companies such as:

• Shopify

• Google

• Meta/Facebook

• Instagram

• TikTok

• Pinterest

• Other advertising or analytics providers

These technologies may use cookies, pixels, tags, APIs, or similar technologies to collect information about interactions with our website.

Under certain privacy laws, some disclosures of information for interest-based or cross-context behavioral advertising may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising,” even when no money is exchanged for your personal information.

Where required by applicable law, eligible customers may opt out of these activities using the privacy controls or data-sharing opt-out options provided on our website.

7. Cookies and Similar Technologies

Juststrand and our service providers may use cookies and similar technologies.

Cookies are small files placed on your device that help websites function and remember information.

We may use cookies for purposes such as:

• Keeping items in your shopping cart

• Remembering preferences

• Processing checkout

• Preventing fraud

• Understanding website traffic

• Analyzing customer behavior

• Measuring advertising effectiveness

• Providing relevant advertising

Depending on your location, you may have options to accept, reject, or manage certain categories of cookies.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Email and Marketing Communications

If you subscribe to our mailing list, make a purchase where permitted by law, or otherwise agree to receive marketing communications, we may send you information about:

• New products

• Promotions

• Discounts

• Personalized-gift ideas

• Special events

• Store updates

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

Even if you unsubscribe from promotional messages, we may still send transactional communications regarding orders, payments, shipping, customer-service matters, or other necessary account-related communications.

9. SMS Marketing

If Juststrand offers text-message marketing and you choose to subscribe, we may use your telephone number to send promotional or transactional text messages in accordance with your consent and applicable law.

Consent to receive marketing text messages is not required as a condition of purchasing products unless otherwise clearly stated.

You may follow the instructions included in the messages to unsubscribe.

Message and data rates may apply depending on your mobile carrier.

10. We Do Not Sell Personal Information for Money

Juststrand does not sell customer personal information to third parties in exchange for money.

However, as explained above, certain advertising or analytics activities may be legally defined as a “sale” or “sharing” of personal information under some state privacy laws.

Where applicable, we provide customers with legally required options to opt out of qualifying data-sharing or targeted-advertising activities.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding privacy requests where applicable

• Receive equal service without unlawful discrimination for exercising privacy rights

These rights are subject to applicable laws, exceptions, and verification requirements.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

12. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

• Fulfilling orders

• Providing customer service

• Maintaining transaction records

• Handling refunds and disputes

• Preventing fraud

• Maintaining tax and accounting records

• Complying with legal obligations

• Enforcing our agreements

• Protecting our legal interests

Different types of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete or anonymize it in accordance with our business practices and applicable law.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our ecommerce platform and payment providers also maintain security measures designed to protect transaction information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account credentials and devices.

14. International Processing

Some of our service providers, manufacturers, fulfillment partners, or technology providers may operate in countries different from the country where you live.

As a result, your personal information may be processed, stored, or transferred internationally.

Where required, appropriate protections may be used for international transfers of personal information.

15. Third-Party Websites and Services

Our website may contain links to websites, social-media platforms, applications, or services operated by third parties.

Once you leave Juststrand.com or interact with a third-party service, that company's privacy practices may apply.

Juststrand is not responsible for the privacy policies, security, or practices of websites and services we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information.

16. Children's Privacy

Juststrand is intended for general audiences and is not designed to knowingly collect personal information directly from children under the age required for independent consent under applicable law.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

Parents and guardians who purchase personalized products featuring their children may voluntarily provide photographs, names, or similar information for the purpose of producing those products.

17. Uploaded Photographs of Other People

Personalized gifts sometimes contain photographs or information relating to people other than the purchaser.

By uploading a photograph or submitting another person's personal information, you represent that you have the appropriate authorization or legal right to provide and use that content for your customized product.

Please do not upload confidential, unlawful, infringing, or highly sensitive information that is unnecessary for personalizing your product.

18. Legal Disclosure

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to lawful government requests

• Respond to subpoenas, court orders, or legal proceedings

• Investigate suspected fraud

• Protect customers or others from harm

• Enforce our policies and agreements

• Protect the rights, property, and security of Juststrand

19. Business Transfers

If Juststrand undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction as permitted by applicable law.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Products or services

• Technology

• Service providers

• Legal or regulatory requirements

When we make changes, we will post the revised policy on this page and update the effective date where appropriate.

We encourage customers to periodically review this Privacy Policy.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us:

Juststrand
Website: www.juststrand.com
Email: info@juststrand.com. 

Mailing Address:4644 Powder Springs RD # 1632, Powder Springs GA 30127 

Please include “Privacy Request” in the subject line when contacting us regarding access, correction, deletion, or another privacy-related request.